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About: Introductions Reminders

What are Introductions Reminders?

Introductions Reminders are automated emails from 10KC sent to matched participants after Introduction matches have been sent. They are sent every cycle in line with the Introductions Schedule.

Edit Introductions Reminder Date

  1. In the left navigation menu of your Hub, select Introductions > Schedule

  2. Scroll to Reminder

  3. Click

    and select the date for the current cycle that you would like the Reminder to be sent out

    • To apply the change to this cycle only, select Only this cycle

    • To apply the change to all future cycles, select This and all future cycles

  4. Your changes will be sent automatically and participants will receive a reminder on the specified date

Disable Introductions Reminders

  1. In the left navigation menu of your Hub, select Introductions > Schedule

  2. Scroll to Reminder

  3. Click Turn off

    • To turn off the Reminder for this cycle only, select Only this cycle

    • To turn off the Reminder for all future cycles, select This and all future cycles

  4. Your changes will automatically be saved

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