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Calendar Integration FAQs

Emily B
Emily B
  • Updated


Q. What calendar systems are supported by this integration?

A. The advanced integration is available for Outook Web and Google calendar systems. The basic integration is available for all Outlook versions, Google Calendar and Apple Calendar systems.

Q. What 10KC products and features is the advanced calendar integration available for?

A. 10KC advanced calendar integration is available for Introductions and Development Programs. You can read more about this in Calendar Integration Member Experience.

Q. Are the conversation starters (meeting topics) included in the body of the calendar invite?

A. Yes, suggested discussion topics are automatically included in the main body (description) of the calendar invite

Q. Does the calendar integration work at hub-level or tenant-level?

A. Calendar integration works at both tenant-level and hub-level. If it's enabled at tenant-level, then you can choose which hubs you want to enable it for.

Q. How is the call tool / link selected when members book meetings?

A. Members can pre-select “Teams” (for Outlook Web) and "Meet" (for Google) to be the call tool of their choice via 10KC. Otherwise, they can add another call tool of choice in their Outlook as they do for all their meetings. Please see how to add meeting links to calendar invites for more details.

Q. Once member calendar and 10KC are connected, is it possible to disconnect the calendar from 10KC?

A. Yes, it’s possible to disconnect the calendar from 10KC and revoke access as needed. Please connect with your CSM to find out more about this. Furthermore, if an employee loses access to their calendar as a result of off-boarding, the access is automatically invalidated.

Q. We have a European arm, is this integration GDPR compliant?

A. The integration is GDPR compliant when the tenant is hosted in the EU region.


Outlook Web

Q. What are the permissions involved in the integration?

A. Two permissions:

  1. “Read.Shared”: To see free/busy time between members

  2. “Read + Write”: To create a meeting in user’s calendar

This means members can only see free/busy, and not the details of other meetings.

Q. Is there an installer component we have to run to enable the integration?

A. “Installing” the integration is a one-click task for Azure AD admins. Please see Calendar Integration Setup Guide (for Outlook Web) for more details.

Q. Do members need to connect their calendars every time they try to book meetings? Does the integration become inactive after a period of time?

A. For domain-wide integration, once the 10KC app has the required permissions, members can use the integration for all meetings without having to worry about connecting their calendars every time they book a meeting. The integration stays active as long as the employees have access to their calendars.

Q. Can the integration be only accessible to certain groups of people in the organization?

A. Yes. Just like SSO can be limited to only select groups in the organization by managing roles and permissions for enterprise apps in Azure AD, in the same way calendar integration can be limited to select groups in your organization e.g. only employees who are members of a 10KC hub



Q. What are the permissions involved in the integration?

A. For viewing available times, 10KC uses Google’s freeBusy API which doesn't expose any calendar event data other than when people are free. For creating events, 10KC uses Google’s insert event API which creates calendar events where data is stored in Google Calendar. For reading events, 10KC used Google’s get event API but only for events created by the 10KC application. Moreover, response data from this endpoint does not expose any confidential meeting details.


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