To ensure members can receive emails from the 10KC platform, please follow the steps in this article. 

1. Add the following to your IT allow lists:

   • Email Domains

     • @tenthousandcoffees.com

     • @e.tenthousandcoffees.com

     • @mail.tenthousandcoffees.com

   • Mail Sending Domain

     • em9736.tenthousandcoffees.com

   • Dedicated IP Address

     • 168.245.59.195

    

2. Consider if any of the below apply and may compromise email deliverability:

   • Filtering and/or safe lists on the email server (e.g. Brightmail)

   • Filtering and/or safe lists on the email client (e.g. Outlook, Gmail)

   • Email throttling

   • Warning messages or content filters (i.e. Malware protection such as FireEye)

   • Browser Local Storage blocking

   • Propagation delays

   • Google CDN Storage Bucket blocking

   • Email processors that may prevent one-use links from being accessed

   • Email processors that may contribute to email headers being changed (e.g. In-Reply-To)

   • Anti-spam triggers

   • Note: if your users access web services using an AWS VPN there may cause email link resolution issues.