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Scheduling Introductions

Emily B
Emily B
  • Updated
  1. Start by selecting "Introductions" on the left-hand side of your screen.


  2. Select "Schedule".

Introduction schedule

Before you start, confirm Introductions are turned on for the hub, Learn how to turn introductions on here.


We will email everyone in the group to let them know who their introduction is.


Everyone will get a reminder to make sure they meet their introduction.


We will ask everyone if they've chatted with their introductions and what their outcomes are.The next introduction cycle will start on

Next introduction cycle will start on

This is the date the next cycle will start based on the Introduction frequency set - this date can be adjusted if needed.

Matching cut-off date

Members will continue to be matched until this date, if a match is available. This allows members who join mid-cycle or whose initial match opts out, to participate before the next cycle begins.

💡 Note: Most outreach happens within 48 hours of receiving an Introduction.

Introduction frequency

How often members should be introduced to each other.

Weekly durations from 1 week up to 24 weeks

Introductions notifications schedule

Choose what days of week notifications should be sent and define "paused" dates when they shouldn't be sent like holidays.

To learn more about Introductions notifications schedule click here.

Introductions opt-in cleanup

Automatically turn introductions off for members who have not interacted with any email or have visited the platform for more than a set number of days. The cleanup runs on the 1st day of every month.

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