In this article, we will explain the different actions that users can perform based on their Administrator permission levels.
Types of Administrator Permissions
There are 5 types of administrator permissions that can be assigned in 10KC:
- Tenant Administrators: highest permission level that can manage all Hubs, complete technical set ups and complete all Administrator actions within the site
- Hub Administrators: can manage the Hub that they are an Administrator for and complete all Administrator actions within the Hub
- Development Program Administrators: can manage all Development Programs within the Hub and perform all Administrator actions for all Development Programs
- Development Program Managers: can manage a specific Development Program and perform all Administrator actions for all Development Programs
- Event Editor: permissions to take actions for Office Hour Events for which they are an Event Editor
Permission Actions
Each permission level can take a variety of actions based on their permissions levels. The areas are grouped into 5 sections:
Tenant Actions by Administrator Level
Action |
Tenant Admin |
Hub Admin |
Development Program Admin |
Development Program Manager |
Event Editor |
Alter tenant settings | ✅ | ❌ | ❌ | ❌ | ❌ |
Set tenant name and join method | ✅ | ❌ | ❌ | ❌ | ❌ |
View all hubs in the tenant, including those they are not a member of | ✅ | ❌ | ❌ | ❌ | ❌ |
Access other hubs that they are not a hub admin of | ✅ | ❌ | ❌ | ❌ | ❌ |
View all members in the tenant, including those not in any hubs | ✅ | ❌ | ❌ | ❌ | ❌ |
Add or delete other tenant admins | ✅ | ❌ | ❌ | ❌ | ❌ |
Allow members to change their email |
✅ | ❌ | ❌ | ❌ | ❌ |
Hub Actions by Administrator Level
Action |
Tenant Admin |
Hub Admin |
Development Program Admin |
Development Program Manager |
Event Editor |
Edit hub settings, including who can join, visibility, cover photo, title and description | ✅ | ✅ | ❌ | ❌ | ❌ |
Add hub admins | ✅ | ✅ | ❌ | ❌ | ❌ |
Introductions settings | |||||
Change Introduction configurations and schedule | ✅ | ✅ | ❌ | ❌ | ❌ |
View and export current and past matches | ✅ | ✅ | ❌ | ❌ | ❌ |
View and export data dashboard | ✅ | ✅ | ❌ | ❌ | ❌ |
Member Management Actions by Administrator Level
Action |
Tenant Admin |
Hub Admin |
Development Program Admin |
Development Program Manager |
Event Editor |
Invite new members | ✅ | ✅ |
✅ * |
✅ * |
❌ |
Approve member requests to join a hub | ✅ | ✅ | ❌ | ❌ | ❌ |
Manage members hub-specific information (role, introduction settings) | ✅ | ✅ | ❌ | ❌ | ❌ |
Remove members from the hub | ✅ | ✅ | ❌ | ❌ | ❌ |
Export member information | ✅ | ✅ |
✅ ** |
✅ ** |
❌ |
Delete member profiles | ✅ | ❌ | ❌ | ❌ | ❌ |
Change personal profile information of members | ✅ | ❌ | ❌ | ❌ | ❌ |
Edit Hub profile segments | ✅ | ✅ | ❌ | ❌ | ❌ |
View/edit member public profile segment details*** | ✅ | ✅ | ✅ | ✅ | ✅ |
View/edit member private segment details*** | ✅ | ✅ | ❌ | ❌ | ❌ |
* Can only invite members via Development Program invitations
** Can only export participant information for Development Programs for which they have permissions
***Visibility to profile owner can be toggled on or off
Office Hour Actions by Administrator Level
Action |
Tenant Admin |
Hub Admin |
Development Program Admin |
Development Program Manager |
Event Editor |
Enable Office Hours for all hubs | ✅ | ❌ | ❌ | ❌ | ❌ |
Draft new Office Hour events | ✅ | ✅ | ✅ | ✅ | ✅ |
Approve new Office Hour events | ✅ | ✅ | ❌ | ❌ | ❌ |
See & download the registered participant's list | ✅ | ✅ | ✅ | ✅ | ✅ |
View & download Office Hours feedback | ✅ | ✅ | ✅ | ❌ | ❌ |
Receive all Office Hour host emails for their particular event | ✅ | ✅ | ✅ | ❌ | ❌ |
Approve participant registrations | ✅ | ✅ | ✅ | ❌ | ❌ |
Updating events for events they haven’t been added to | ✅ | ✅ | ❌ | ❌ | ❌ |
Viewing participants or feedback for events they haven’t been added to | ✅ | ✅ | ❌ | ❌ | ❌ |
Development Program Actions by Administrator Level
Action |
Tenant Admin |
Hub Admin |
Development Program Admin |
Development Program Manager |
Event Editor |
Manage (create, modify, launch, track) all Development Programs in the hub | ✅ | ✅ | ❌ | ✅ | ❌ |
Manage (create, modify, launch, track) select Development Programs in the hub | ✅ | ✅ | ❌ | ✅ | ✅ |
Create and modify Development Program templates in the hub | ✅ | ✅ | ❌ | ✅ | ❌ |
Introductions by Administrator Level
Action |
Tenant Admin |
Hub Admin |
Development Program Admin |
Development Program Manager |
Event Editor |
Turn Introductions On/Off | ✅ | ✅ | ❌ | ❌ | ❌ |
Manage (schedule and change dates, frequency, feedback questions, opt-in cleanup) Introductions in the hub | ✅ | ✅ | ❌ | ❌ | ❌ |
Modify Introduction Configurations in the hub | ✅ | ✅ | ❌ | ❌ | ❌ |
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