👤 This article is for Hub Administrators, Development Program Managers, or Development Program Administrators.

What are Development Program Surveys? 

Development Program Surveys are automated questionnaires sent to participants at certain points throughout the Development Program. Development Program Surveys consist of Development Program Survey Questions, and are sent according to the Development Program Schedule.

Development Program Surveys help Administrators: 

1. Confirm that members are on track and completing their Program sessions
2. Measure the impact of the Program on organizational objectives 
3. Receive participant feedback for future Program consideration 

Components of a Development Program Survey

Development Program Surveys consist of the following, each of which we will define within this article: 

• Survey Name (for Administrators only)
• Survey Type
• Compliments
• Survey Questions
• Survey Notifications

Survey Name

The Development Program Survey name is a Name that Administrators can assign to Surveys to differentiate between them. They are visible to Administrators only. 

Survey Types

There are 2 types of Development Program Surveys that Administrators can configure: 

• Per Meeting: automatically sent after each meeting in a Development Program Schedule
• Standalone/Scheduled: intermittently scheduled throughout the Development Program

Compliments

Administrators can enable Compliments in Development Program Survey responses. This allows participants to submit compliments for their match when they complete their Development Program Surveys. 

Survey Questions

A Development Program Survey Question is a question that is asked to participants as part of the Development Program Survey. 

⭐️ 10KC has recommended and templated Development Program Survey questions available within your site. Use the templated questions so that 10KC can compare your survey responses against other 10KC clients. 

Survey Question Types

Development Program Survey Questions can be in the following formats: 

• Optional/Required
• Free form (open text) 
• Multiple choice 
• Single choice 
• Scale 
  • To learn more about Scale Survey Questions, check out the FAQs 
• Dynamic skills
  • To learn more about Dynamic skills Survey Questions, check out the FAQs 

Survey Notifications

Development Program Surveys are sent to participants directly from 10KC. Administrators have the ability to customize the language that's shared with the Survey. To edit the Development Program Survey notification, go here. 

⭐️ Best Practice Recommendations

• For Development Programs that are 6 months or less, 10KC recommends sending 1 Final Program Survey; for Development Programs longer than 6 months, you may want to consider adding a Mid Program Survey partway through the Program to show Program impact sooner than the Program completes. 
• 10KC recommends sending the Final Program Survey 2 weeks after the final Meeting is sent. 
• 10KC recommends keeping your Program Checkin as-is to allow comparison to other organizations and to minimize survey fatigue. 
• Surveys should ideally be between 6 - 10 questions to minimize drop-off rate of submitters. 
• Make questions Optional to optimize Survey completion. 
• Use 10KC's recommended questions to measure Program impact and compare your Program success to other organizations. 

Edit your Development Program Survey

To learn more about Development Program Surveys, including FAQs and Best Practices, check out the About: Development Program Surveys Article. 

1. Navigate to your Development Program 
2. In the left navigation menu of the Development Program, select Surveys
3. Select > Edit beside the Question you would like to edit
4. Toggle On/Off Compliments
   • ⭐️ 10KC recommends enabling Compliments 
5. Click Next
6. Customize your Questions
   • Edit a Question by clicking  
   • Delete a Question by clicking  > Delete
   • Add a question by clicking Add question 
     • Choose a Question from 10KC's templates by clicking
   • Make a Question required by toggling Required 
7. Press Save after editing each Question
8. Press Save at the bottom of the screen when you have made all of your desired edits 
9. If your program is multilingual, verify the translated content

Edit your Development Program Survey Notification

1. Navigate to your Development Program 
2. In the left navigation menu of the Development Program, select Schedule 
3. Scroll to the Survey you would like to customize the notification for, click  
4. Edit notification Title (for Administrators only)
5. Edit Email Subject 
6. Edit the Body
7. Click Next 
8. Click Save

Attach a Survey to your Development Program Schedule

1. Navigate to your Development Program
2. In the left navigation menu of the Development Program menu, click Schedule
3. Scroll down to Add Step
   
    
4. Select Survey
5. Customize the Survey Title
   • This is visible to Administrators only
6. Customize the Subject Line
   • This will be sent to the selected participants
7. Customize the Body 
   • This will be sent to the selected participants
8. Click Attach Survey 
9. Select the Survey you would like to attach
10. Customize who will receive this Survey 
    • Click to customize based on additional profile segments 
11. Click Attach
12. Click Next 
13. Select the date 
14. Click Save

❓ Frequently Asked Questions (FAQs) 

Q: What are Scale Survey Questions?

A: 10KC has a number of Scale questions that can be added to your Development Program. These are available to add to any Development Program Survey and are not customizable. 

Q: What are Dynamic Skills Survey Questions?

A:  Each Development Program session can be tagged with specific skills that the session focuses on and encourages the participants to build during the session. These skills can be added while editing the meeting content.

Once the Skills are added, you can add a Dynamic Skills question in the Per Meeting feedback survey checkin with participants if they focused on these skills during the session.

The skills you added to the session will automatically show up when the participant is filling the survey.