This year has been a whirlwind of innovation at 10KC! We've been laser-focused on building features that empower you to build, scale and manage impactful career development initiatives for your employees. From powerful automation to enhanced user experience, 2024 has brought a wealth of improvements designed to help you achieve your organizational goals. Let's dive in and explore the highlights:

⭐️ New feature: Pathways

We’re so excited to share that Pathways are here 🎉 Our latest feature enables you to sequence office hours, development programs and networking into a tailored learning journey for specific talent groups or business goals. 

Not sure how to get started? We’ve built a series of templates designed for specific learning goals and business outcomes to offer some inspiration including manager effectiveness, leadership, early talent and career development. Learn more about Pathways here or contact your CSM to learn how they can help level up your programs. 

⭐️ New "My Experiences" Page

We're excited to launch a brand new way for your employees to stay engaged and connected. The Experiences page gives your members one single place to view active programs, catch up with activities, manage bookings, and share feedback. The Experiences page is all about making it easier for your employees to participate and get the most out of your programs. Learn more.

⭐️ What's new in Development Programs

Easily Build Targeted Recurring Networking Programs

Create customized networking programs for different employee segments. Design unique networking experiences based on roles, departments, locations, ERGs, and other relevant criteria. Focus your efforts on key talent groups such as new hires, people leaders, and high-potential employees to foster meaningful connections. Learn more.

Visualize sessions completed by pairs or groups

Track completed sessions, feedback rates, and session ratings by pair or group.

Understand feedback instantly with Survey Sentiment Score

Discover positive and negative trends in participant responses with this new feature - so you know where to improve or celebrate your programs. Learn more.

Improve program engagement with Missed Session Insights

Members can now easily select the reason they missed a program session. Admins can analyze trends, pinpoint problem areas, and take action to boost program participation and engagement. Learn more.

Foster a supportive community with Session Compliments

Members can now send compliments after a program session to recognize each other’s efforts. Members will be notified via email when they receive a compliment. Learn more.

Balance participation with Mentor-mentee Coverage Ratio

New highlights section on the Participants page will help you easily track the mentor-to-mentee ratio in the program (with Program-based Matching enabled). Learn more about this feature and how to take action to optimize coverage here.

Automate Development Program Enrollment

Now you can automatically add new members to Development Programs based on their 10KC profile segments such as Roles, Departments, and Locations. Customize enrollment by selecting whether participants are “invited” (requiring confirmation” or “confirmed” (automatically enrolled) based on their profile and your criteria. Learn more.

Easily add members through advanced search

Automatically search and identify members by email address or profile segments, saving you time and effort. Learn more.

More hands-off matching with Scheduled Matching Automation

Once you set the matching rules and timeline, the platform will create the matches and notify participants automatically. Learn more.

Select program role labels during program setup

Admins can choose program role labels (e.g. “Mentor”, “Peer”, “Sponsor”) for participants from a drop-down list when setting up Development Program, tailoring the program experience and communication for each role. Learn more.

Flexible opt-out and opt-in for program participants

Members can now opt out or in before they are matched with anyone. For recurring programs, opt-in changes are allowed anytime. Learn more.

Refreshed invitation email templates

Give every employee a reason to join with new invite email templates that clearly communicate what’s in it for them. We’ve updated invitation emails for the following use-cases: Mentorship, Onboarding, Manager Effectiveness, and Sponsorship. Learn more.

Auto-generated program landing pages

Set the right expectations early with development program landing pages that outline what each program session entails and what’s expected of participants. Learn more.

Build an inclusive community with AI powered Auto-Translations

Participants have access to auto-translated program names, program description, session titles, session emails and feedback surveys. Admins can also easily add or modify the translations. Learn more.

⭐️ What's new in Office Hours

Our improved feedback process is tailored to support stronger connections and professional growth after every Office Hour.

• Prompt for host feedback. Hosts can now provide post-event feedback through a focused survey, offering admins valuable insights for future event planning.
• Show appreciation easily with a thank you note. Hosts can leave a note to their group after the event, which we'll deliver two days later. Participants in turn can share feedback that we'll send to the host three days after the event. 
• Effortless event planning. After viewing participant feedback, hosts can now easily propose to repeat successful events or new events. This ensures your program has events participants will love and eliminates the need to manually coordinate events over email.

Enhanced Participant Management

Admins can now directly add or remove participants, approve those on the waitlist, and send optional messages to update attendees about these changes. This enhanced functionality offers more control over program participation and improved communication. Learn more.

⭐️ What's new in Integrations

Even easier invites with Profile Sync Manager

Send invites to a group of active employees in one go with the suggested list based on your uploaded HRIS file. Boost program participation effortlessly. Learn more.

One-click field mapping with Profile Sync Manager.

Align CSV fields with 10KC fields with the click of a button. Learn more.

Enhanced access flexibility with support for multiple Single-Sign-On connections. 

Now you can add multiple SSO connections to adapt to your evolving user authentication needs.

Contact product support to set up another SSO connection.

Keep member profiles up-to-date with automatic job title sync. 

If you use our API-based HRIS integration, the platform will do the work for you.

Contact product support to enable this feature.

10KC API (Beta)

Automate reporting by integrating 10KC member data — such as adoption, engagement, and goals — into your employee data systems or dashboards. Real-time data helps you react and adapt your strategies promptly. Early beta phase now open for feedback: Evaluate the usefulness of current data and share what additional data you need. Learn more.

🔮 Looking Ahead

We're constantly working on new features and enhancements to improve your 10KC experience. Stay tuned for more exciting updates in the future! We appreciate your continued partnership and look forward to supporting your success in the years to come.