Skip to main content
10KC Help Center
Toggle navigation menu
Back to website
Submit a request
How can we help?
Ten Thousand Coffees
How to Update an Introduction Response
What are Introductions?
Who will I be introduced to?
What should I do if I’m matched with a colleague that I already know?
What happens if I can’t meet with my introduction?
How long should each coffee chat last?
Is a coffee shop the only place I can meet my introduction?
Do I have to setup my coffee chat on the Ten Thousand Coffees website?
How are the Introductions made?
How can I share feedback?
What is the best way to meet with someone who’s in a different location?
What can I expect to receive?
How to re-join Introductions?
How to pause/stop Introductions?
What is the difference between pausing and opting out of Introductions?
Can I increase the number of introductions I receive every month?
Why am I receiving feedback emails?
Why did I not receive an introduction when I joined a hub?
Why is my introduction not responding to me?
How does the 10KC matchmaking algorithm work?
What to Do After a Coffee Chat
How to Connect Well During a Coffee Chat
How to Prepare for a Coffee Chat
How to Schedule a Coffee Chat