To ensure members can receive emails from the 10KC platform, please follow the steps in this article.
Add the following to your IT allow lists:
Email Domains
@tenthousandcoffees.com
@e.tenthousandcoffees.com
@mail.tenthousandcoffees.com
Mail Sending Domain
Dedicated IP Address
168.245.59.195
Consider if any of the below apply and may compromise email deliverability:
Filtering and/or safe lists on the email server (e.g. Brightmail)
Filtering and/or safe lists on the email client (e.g. Outlook, Gmail)
Email throttling
Warning messages or content filters (i.e. Malware protection such as FireEye)
Browser Local Storage blocking
Propagation delays
Google CDN Storage Bucket blocking
Email processors that may prevent one-use links from being accessed
Email processors that may contribute to email headers being changed (e.g. In-Reply-To)
Anti-spam triggers
Note: if your users access web services using an AWS VPN there may cause email link resolution issues.