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About: the Office Hours Data Dashboard

👤 This article is for Hub or Tenant Administrators.

What is the Office Hours Data Dashboard?

The Office Hours Data Dashboard is a dashboard available to Administrators that displays key information about the Office Hours being hosted within a Hub. Specifically:

  1. Office Hours Overview

  2. Office Hour Highlights

  3. # of Office Hours over time

  4. Office Hours Details

  5. Office Hours Feedback

Navigating to the Office Hours Data Dashboard

  1. In the left navigation menu of your Hub, click on Data & Reporting and click on the Office Hours tab.

  2. Ensure Enhanced data dashboard is toggled on.

  3. Select the Date range you would like to view the data for.

Office Hour Overview

Here you can see the following information for the Date Range selected for the Dashboard:

  • See the average Office Hours rating of all Office Hours

  • See the total number of hosted events

  • See the total number of unique attendees

  • See the total number of unique Office Hour hosts

  • See the Feedback completion rate

Office Hour Highlights

Here you can see Office Hour Highlights for the Date Range you've selected for the Dashboard, including:

  • Total # of events

    • Broken down by public vs. private

  • % of Office Hours that have waitlists

  • Total # of attendees

    • Broken down into # of one-time attendees vs. repeated attendees

  • Total # of hosts

    • Broken down by one-time hosts vs. repeated hosts

# of Office Hours Over Time

Here you can view the number of Office Hours as trends over time within your Hub, for the Date Range you've selected for the Dashboard. Specifically, here you can:

  • View the information as daily, weekly, monthly or quarterly trends.

  • Choose to display the information cumulatively or as a representation of changes, by toggling the Cumulative toggle

Office Hours

Here you can view a list of the Office Hours hosted for the Date Range you've selected to the Dashboard. Specifically you can:

  • View Office Hour Title, Host, Date, Number of attendees, Status, Privacy, Rating, RSVP limit and Waitlisted attendees

  • You can sort columns by highest > lowest by clicking the column you'd like to sort

  • You can download the information by clicking Download CSV

Office Hour Feedback

Here you can see Office Hour Feedback. Specifically, you can:

  1. View all qualitative feedback submitted by Hosts or Attendees

  2. Filter by Host sentiment by using the filter

  3. Filter by Attendee sentiment by using the filter

  4. Download the information by clicking Download CSV

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Review past Office Hours
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