Office Hours is a great way to enhance your overall engagement and early adoption when first launching a program. The more opportunities available to members on the platform when they first join, the more likely they will create a profile to participate.
What to do before you launch your hub or new program
Reach out to leaders and SME's that are notable within your company. Office Hour hosts that are recognizable will typically get higher registration numbers, especially if employees don't have the opportunity to speak with them often.
*Recommendation: ask leaders who are the face of your program to be the first hosts, this will set a good example for others.Create the Office Hours in your hub - click here for an article on how to create an Office Hour.
Add the Office Hour title and host name to your Invitation Email campaign to promote the different offerings on the platform
Communicating the importance of Office Hours to potential hosts
Reaching out to leaders, program champions, and SME's to host Office Hours can seem like a daunting task. Speaking to how an Office Hour can benefit a host and the company is a perfect way to get "buy-in" from a potential host.
Benefits for a Host:
Gain valuable insights
Develop leadership skills
Build trust and credibility
Identify key talent
Benefits for the Company:
Improve transparency
Stregthen engagement
Enhance cultural alignment
Accelerate knowledge sharing
In addition to the above cultural benefits, hosting your events via 10KC will also include:
Automation - from invitations, reminders, feedback, and questions for the host, our emails will always ensure hosts are prepared and registrants are engaged.
Waitlist Management - hosting a popular event? 10KC will manage your waitlist and automatically add additional participants if someone drops out
Invitation Targeting - want to target invites to a specific group? Let us do this for you without the need to request cumbersome distribution list. Use various HRIS segments to target specific groups, geographies, and org levels
Reporting Capabilities - hosting with us gives you access to valuable reporting. Want to know how many DE&I-related sessions you've facilitated or how many participants from a specific demographic attended? Leave the reporting to us!
Utilize our Office Hour templates
When creating an Office Hour we have an assortment of templates to choose from that will pre-populate a description and a question for the participants to submit. Our Help Center has additional templates for you to use that utilize DEI strategies, click here to see the full list.
Additional tactics to promote your Office Hour for a launch
If you are promoting the new program internally in newsletters, on your intranet or in other places make sure to promote the titles and host names as well.
Once you start inviting people to the hub, generate an event link for each Office Hour. You can add these links to any communications you might be sending out internally which will prompt employees to create a profile and register.