👥 Audience: Hub admins
Office hour ratings provide valuable feedback to help us improve our sessions and ensure they're delivering value to participants. Here's how these ratings are calculated:
Feedback Values
After each office hour, participants are asked to provide feedback using the following options:
Very valuable: 3 points
Somewhat valuable: 2 points
Not valuable: 1 point
Calculating the Rating
Total Score: We add up the scores from all participants' feedback.
Average Score: The total score is divided by the number of participants to get the average score.
Percentage Rating: The average score is divided by 3 and multiplied by 100 to express it as a percentage.
Example
Let's say we gathered this feedback after an office hour:
Very valuable | 2 participants |
Somewhat valuable | 1 participant |
Not valuable | 1 participant |
Here's the calculation:
Calculate total score:
(2 participants * 3 points) + (1 participant * 2 points) + (1 participant * 1 point) = 9 points
Calculate average score:
9 points / 4 participants = 2.25
Calculate percentage rating:
2.25 / 3 * 100% = 75%
The office hour session would have a final rating of 75%.