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About: Administrator Permission Levels

In this article, we will explain the different actions that users can perform based on their Administrator permission levels.

Types of Administrator Permissions

There are 5 types of administrator permissions that can be assigned in 10KC:

  • Tenant Administrators: highest permission level that can manage all Hubs, complete technical set ups and complete all Administrator actions within the site

  • Hub Administrators: can manage the Hub that they are an Administrator for and complete all Administrator actions within the Hub

  • Development Program Administrators: can manage all Development Programs within the Hub and perform all Administrator actions for all Development Programs

  • Development Program Managers: can manage a specific Development Program and perform all Administrator actions for all Development Programs

  • Event Editor: permissions to take actions for Office Hour Events for which they are an Event Editor

Permission Actions

Each permission level can take a variety of actions based on their permissions levels. The areas are grouped into 5 sections:

Tenant Actions by Administrator Level

Action

Tenant Admin

Hub Admin

Development Program Admin

Development Program Manager

Event Editor

Alter tenant settings

✅

❌

❌

❌

❌

Set tenant name and join method

✅

❌

❌

❌

❌

View all hubs in the tenant, including those they are not a member of

✅

❌

❌

❌

❌

Access other hubs that they are not a hub admin of

✅

❌

❌

❌

❌

View all members in the tenant, including those not in any hubs

✅

❌

❌

❌

❌

Add or delete other tenant admins

✅

❌

❌

❌

❌

Allow members to change their email

✅

❌

❌

❌

❌

Hub Actions by Administrator Level

Action

Tenant Admin

Hub Admin

Development Program Admin

Development Program Manager

Event Editor

Edit hub settings, including who can join, visibility, cover photo, title and description

✅

✅

❌

❌

❌

Add hub admins

✅

✅

❌

❌

❌

Introductions settings

Change Introduction configurations and schedule

✅

✅

❌

❌

❌

View and export current and past matches

✅

✅

❌

❌

❌

View and export data dashboard

✅

✅

❌

❌

❌

Member Management Actions by Administrator Level

Action

Tenant Admin

Hub Admin

Development Program Admin

Development Program Manager

Event Editor

Invite new members

✅

✅

✅ *

✅ *

❌

Approve member requests to join a hub

✅

✅

❌

❌

❌

Manage members hub-specific information (role, introduction settings)

✅

✅

❌

❌

❌

Remove members from the hub

✅

✅

❌

❌

❌

Export member information

✅

✅

✅ **

✅ **

❌

Delete member profiles

✅

❌

❌

❌

❌

Change personal profile information of members

✅

❌

❌

❌

❌

Edit Hub profile segments

✅

✅

❌

❌

❌

View/edit member public profile segment details***

✅

✅

✅

✅

✅

View/edit member private segment details***

✅

✅

❌

❌

❌

* Can only invite members via Development Program invitations

** Can only export participant information for Development Programs for which they have permissions

***Visibility to profile owner can be toggled on or off

Office Hour Actions by Administrator Level

Action

Tenant Admin

Hub Admin

Development Program Admin

Development Program Manager

Event Editor

Enable Office Hours for all hubs

✅

❌

❌

❌

❌

Draft new Office Hour events

✅

✅

✅

✅

✅

Approve new Office Hour events

✅

✅

❌

❌

❌

See & download the registered participant's list

✅

✅

✅

✅

✅

View & download Office Hours feedback

✅

✅

✅

❌

❌

Receive all Office Hour host emails for their particular event

✅

✅

✅

❌

❌

Approve participant registrations

✅

✅

✅

❌

❌

Updating events for events they haven’t been added to

✅

✅

❌

❌

❌

Viewing participants or feedback for events they haven’t been added to

✅

✅

❌

❌

❌

Development Program Actions by Administrator Level

Action

Tenant Admin

Hub Admin

Development Program Admin

Development Program Manager

Event Editor

Manage (create, modify, launch, track) all Development Programs in the hub

✅

✅

❌

✅

❌

Manage (create, modify, launch, track) select Development Programs in the hub

✅

✅

❌

✅

✅

Create and modify Development Program templates in the hub

✅

✅

❌

✅

❌

Introductions by Administrator Level

Action

Tenant Admin

Hub Admin

Development Program Admin

Development Program Manager

Event Editor

Turn Introductions On/Off

✅

✅

❌

❌

❌

Manage (schedule and change dates, frequency, feedback questions, opt-in cleanup) Introductions in the hub

✅

✅

❌

❌

❌

Modify Introduction Configurations in the hub

✅

✅

❌

❌

❌

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