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About: Administrator Permission Levels

In this article, we will explain the different actions that users can perform based on their Administrator permission levels.

Types of Administrator Permissions

There are 5 types of administrator permissions that can be assigned in 10KC:

  • Tenant Administrators: highest permission level that can manage all Hubs, complete technical set ups and complete all Administrator actions within the site

  • Hub Administrators: can manage the Hub that they are an Administrator for and complete all Administrator actions within the Hub

  • Development Program Administrators: can manage all Development Programs within the Hub and perform all Administrator actions for all Development Programs

  • Development Program Managers: can manage a specific Development Program and perform all Administrator actions for all Development Programs

  • Event Editor: permissions to take actions for Office Hour Events for which they are an Event Editor

Permission Actions

Each permission level can take a variety of actions based on their permissions levels. The areas are grouped into 5 sections:

Tenant Actions by Administrator Level

Action

Tenant Admin

Hub Admin

Development Program Admin

Development Program Manager

Event Editor

Alter tenant settings

Set tenant name and join method

View all hubs in the tenant, including those they are not a member of

Access other hubs that they are not a hub admin of

View all members in the tenant, including those not in any hubs

Add or delete other tenant admins

Allow members to change their email

Hub Actions by Administrator Level

Action

Tenant Admin

Hub Admin

Development Program Admin

Development Program Manager

Event Editor

Edit hub settings, including who can join, visibility, cover photo, title and description

Add hub admins

Introductions settings

Change Introduction configurations and schedule

View and export current and past matches

View and export data dashboard

Member Management Actions by Administrator Level

Action

Tenant Admin

Hub Admin

Development Program Admin

Development Program Manager

Event Editor

Invite new members

✅ *

✅ *

Approve member requests to join a hub

Manage members hub-specific information (role, introduction settings)

Remove members from the hub

Export member information

✅ **

✅ **

Delete member profiles

Change personal profile information of members

Edit Hub profile segments

View/edit member public profile segment details***

View/edit member private segment details***

* Can only invite members via Development Program invitations

** Can only export participant information for Development Programs for which they have permissions

***Visibility to profile owner can be toggled on or off

Office Hour Actions by Administrator Level

Action

Tenant Admin

Hub Admin

Development Program Admin

Development Program Manager

Event Editor

Enable Office Hours for all hubs

Draft new Office Hour events

Approve new Office Hour events

See & download the registered participant's list

View & download Office Hours feedback

Receive all Office Hour host emails for their particular event

Approve participant registrations

Updating events for events they haven’t been added to

Viewing participants or feedback for events they haven’t been added to

Development Program Actions by Administrator Level

Action

Tenant Admin

Hub Admin

Development Program Admin

Development Program Manager

Event Editor

Manage (create, modify, launch, track) all Development Programs in the hub

Manage (create, modify, launch, track) select Development Programs in the hub

Create and modify Development Program templates in the hub

Introductions by Administrator Level

Action

Tenant Admin

Hub Admin

Development Program Admin

Development Program Manager

Event Editor

Turn Introductions On/Off

Manage (schedule and change dates, frequency, feedback questions, opt-in cleanup) Introductions in the hub

Modify Introduction Configurations in the hub

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