👤 This article is for Hub or Tenant Administrators.
Step 1: Understand 10KC translations
Take a moment to understand how 10KC translations work by reading this article: Understanding 10KC translations.
Step 2: Ensure localization is enabled in your Hub
To check if Localization is enabled in your Hub:
Login to your Hub as an Administrator
Click Hub Settings in the left navigation menu
Hub Localization should appear in the left navigation menu
If Hub Localization does not appear, contact your 10KC team or [email protected] to request that Localization be enabled for your Hub for the languages you would like enabled
ℹ️ To view the translated version of a Hub, click the
in the top right corner and select the language you would like to view.
Step 3: Translate Program and Organizational Content
Program and Organization-specific content must be manually translated. Prior to completing this step, we recommend configuring the English versions of:
Hub description
Profile segments
Profile segment descriptions
Profile segment values
Goals
Interests
Once the English configurations are complete, follow these steps to translate the content:
Click Hub Settings > Hub Localization in the left navigation menu of the Hub
Click Upload transactions
Click Download CSV
Understand the Translation Import File Legend
Complete the Translation file import file
Click Upload translations
Click Close once complete
Step 4: Validate Machine-translated content
Several areas of the Hub are machine-translated. Any customizations to these areas should be validated using the built-in Content Translator capabilities of the Hub.
To use the Content Translator:
Navigate to the configuration you would like to translate
Find the
where you can click Edit the translations
Select the language you would like to edit in the upper right corner of the Content Translator window
Validate/edit the translation
Click Save changes
Where to find configurations that are machine-translated
Configuration | Where to validate |
Welcome Page | Hub Settings > Edit Welcome Page |
Hub invitations | Invite members > Invitation emails |
Development Program settings | Development Programs > Manage Programs > select the Development Program > Settings |
Development Program content | Development Programs > Manage Programs > select the Development Program > Schedule |
Development Program surveys | Development Programs > Manage Programs > select the Development Program > Surveys |
Pathway settings | Pathways > Manage Pathways > Settings |
Translation Import File Legend
Use this legend to navigate the translation import file:
Category: the property to to be translated
communityPageVideoUrl: Welcome Page video
groupContent: Hub Description
goals: goals
interests: interests
roles: the 'role' profile segment
customSegmentTitle: profile segment name
customSegmentDescriptions: profile segment descriptions
customSegmentOptions: profile segment values
Word: the english version of the property
es: use this column to add Spanish translations, if applicable
fr-CA: use this column to add French translations, if applicable
ja: use this column to add Japanese translations, if applicable
ko: use this column to add Korean translations, if applicable