π€ This article is for Hub or Tenant Administrators.
β About 10KC's Career Development Pathway
10KC's Career Development Pathway empowers your employees by pairing them with experienced peers for social learning and growth. This pathway fosters a culture of knowledge sharing and relationship building, allowing individuals to develop new skills, gain valuable insights, and connect with colleagues across the organization.
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β Objectives & Outcomes
10KC's Career Development Pathway fosters a culture of knowledge sharing and development, which empowers employees to thrive and contribute at a higher level. This translates to a more engaged and productive workforce, leading to enhanced innovation, stronger team performance, retention, and ultimately, greater organizational success.
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Pathway Objectives
10KC's Career Development Pathway is intended to drive these KPIs:
Employee Engagement: Mentoring provides a platform for knowledge sharing and skill development, empowering employees to take ownership of their growth and feel more connected to the organization's goals, leading to increased engagement and motivation.
Performance: By equipping individuals with the tools and support to collaborate effectively, mentoring experiences strengthen team dynamics, fostering a culture of innovation and high performance.
Retention: Mentoring creates a more supportive and rewarding work environment, where employees feel valued and empowered, reducing turnover and increasing retention rates.
Career Mobility: Mentoring experiences foster a culture of career growth and development, equipping individuals with the skills and connections to confidently explore new opportunities and advance within the organization, enhancing internal mobility and talent retention.
Mentee Outcomes
10KC's Career Development Pathway is intended to drive and will measure the following Member Outcomes for Mentees:
β Role Effectiveness
β Enterprise Understanding
β Career Development
β Internal Mobility
β Feeling Valued
β Connection to Colleagues
β Intent to Stay
Mentor Outcomes
10KC's Career Development Pathway is intended to drive and will measure the following Member Outcomes for Mentors:
β Leadership Skills
β Mentorship Skills
β Career Advice
β Connection to Colleagues
β Mentor Recognition
β Intent to Stay
β Recommended Pathway Settings
With 10KC's Learning Pathways, you can purposefully blend a variety of customizable social learning experiences using 10KC Features (Development Programs, Office Hours, Introductions) to directly accelerate skill development, performance and engagement.
Included Features
The Career Development Pathway includes:
Development Programs
Office Hours
Networking Introductions
Here's the Recommended Sequence:
Career Development Mentoring
[Office Hour] Thriving in a World of Constant Change
[Office Hour] Unlocking the Power of Communication: A Workshop for Employees
[Office Hour] Showcasing Your Brilliance: Making Your Work Shine
Career Development Networking
Recommended Skills
These are the skills covered in the conversation guides of the Career Development Pathway.
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Self-awareness
Goal setting
Critical thinking
Accountability
Communication skills
Collaboration
Adaptability
Resilience
Self-advocacy
Relationship building
Self-reflection
Career planning
Recommended Profile Segments
Your Pathway will come pre-loaded with recommended segments. These include:
Role (pre-populated with our best practice values = IC to VP+)
Business Unit
Here are some other segments to consider adding based on your organization's preferences:
Job Function/Family
Management Level
Position Level
City/Country/Office
β Development Program Settings
Development Program Description
This experience empowers Mentees to take control of their career development through relationship-building, action-oriented conversations and skill-building. It enables mentors to hone their craft and build leadership competencies by developing future talent.
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Recommended Eligibility
When running a company-wide mentoring typically Director level and above are asked to be mentors ensuring there are enough mentors for mentees. Many clients prefer to target specific roles/groups and establish the corresponding mentor group accordingly, considering tenure or career experience. Individual contributors with a lot of career experience or tenure at your company make great mentors too!
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Recommended Match Criteria
Profile Segment | Match Rule | Match Type |
Role | +/- 2 levels | Required |
Business Unit | Outside of business unit | Required |
Language | Based on member selection | Required |
City/Country/Office | Based on member selection | Preferred |
Development Program Duration
We recommend participants meet once per month, running 6 months in total.
Development Program Conversation Guides
Conversation Guides are pre-loaded in the Development Program 10KC Library. Here are the recommended Mentoring Conversation Guides:
Session 1: Goal Setting & Getting to Know Each Other
Session 2: Identifying Barriers to Career Growth
Session 3: Working with Others
Session 4: Embracing Change
Session 5: How to Stand Out
Session 6: Reflection & Next Steps
Development Program Skills
Development program skills are the skills that are linked to a specific session within the curriculum. They highlight the skills that participants will work on should they follow the curriculum.
Session | Skills |
Session 1: Goal Setting & Getting to Know Each Other |
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Session 2: Identifying Barriers to Career Growth |
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Session 3: Working with Others |
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Session 4: Embracing Change |
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Session 5: How to Stand Out |
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Session 6: Reflection & Next Steps |
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Adding Skills to Your Development Program Curriculum
You will need to ensure your skills are correctly tagged to your curriculum sessions. To do so follow the steps below.
Navigate to the admin view of your development program schedule
Hover over a session and select the pencil button to 'edit step'
Scroll down until you see the box that reads "Select up to three skills for this session (Optional)"
Begin typing the respective skill for that session
Select the skill in the drop-down menu to confirm it in the session
Repeat steps 4 & 5 for the second skill in that session
Select "Next" on the bottom right & "Save" on the bottom right of the next screen
Congrats! π You've linked skills to your session!
Development Program Touch-Point Survey Questions
The touch-point surveys occur after every session in a development program. They consist of three questions that gauge a participant's sentiment of the overall meeting.
Adding the Skills Question to Your Development Program Touch-Point Survey Questions
Follow the steps below to add the skills question to your development program.
To access the development program touch-point survey questions, navigate to the "Surveys" tab on the left side legend when in your development program
You will see the "Meeting survey(s) - Touchpoint-default" as the first survey in your program.
Select the three dots on the right-hand side and click 'edit'.
From there select 'next', and you can see the two default questions pre-loaded.
You will need to click "add question", found at the bottom of the screen, then paste question 3 from the "Recommended Development Program Touch-Point Survey Questions" table in the question box, and select 'dynamic skills' as the question type.
Note: We recommend you make this a required question to ensure you receive accurate data.
Finally, click save and the question is added to your touch-points surveys.
Recommended Development Program Touch-Point Survey Questions
| Question | Question Type |
Question 1 | What best describes your chat? | Scale: Loved it > We skipped this meeting |
Question 2 | Please elaborate why you picked that option: | Free text |
Question 3 | In this session, you were given the opportunity to discuss, practice and apply your skills. Which skills did you work on? | Dynamic Skills |
Recommended Development Program Survey Questions
For Mentee
Member Outcome | Question | Question Type |
Role Effectiveness | I feel better equipped to succeed in my role as a result of this program. | Scale: Disagree > Agree |
Enterprise Understanding | I have deepened my understanding of our business and how my work fits into the bigger picture. | Scale: Disagree > Agree |
Career Development | I have made progress on my career development goals. | Scale: Disagree > Agree |
Internal Mobility | I gained insight into a role(s) I'm interested in pursuing. | Scale: Disagree > Agree |
Feeling Valued | I feel my organization is investing in / recognizing me by providing this opportunity. | Scale: Disagree > Agree |
Connection to Colleagues | I feel more connected to my colleagues as a result of this program. | Scale: Disagree > Agree |
Intent to Stay | I believe this is a company where I can have a successful career. | Scale: Disagree > Agree |
NPS | I would recommend this program to a colleague. | NPS |
Highlights & Improvements | What were the most valuable aspects of this program? What could be improved? | Open Text |
For Mentor
Member Outcome | Question | Question Type |
Leadership Skills | I was able to practice and/or develop my leadership skills as a result of this program. | Scale: Disagree > Agree |
Mentorship Skills | I feel more confident in my mentorship abilities as a result of this program. | Scale: Disagree > Agree |
Career Advice | I received and / or shared valuable career advice. | Scale: Disagree > Agree |
Connection to Colleagues | I feel more connected to my colleagues as a result of this program. | Scale: Disagree > Agree |
Mentor Recognition | This program will help demonstrate my contribution as a mentor at my company. | Scale: Disagree > Agree |
Intent to Stay | I believe this is a company where I can have a successful career. | Scale: Disagree > Agree |
NPS | I would recommend this program to a colleague. | NPS |
Mentee Growth & Development | What were the most significant areas of growth or development you observed in your mentee? | Open text |
β Recommended Office Hours
Office Hours enable pathway participants to develop new skills, connect with senior leaders, and build a strong community with their peers. These dedicated sessions provide a platform for learning, networking, and fostering a sense of belonging within the pathway.
10KC recommends hosting these 3 Office Hours as part of your Career Development Pathway:
Office Hour 1: Thriving in a World of Constant Change with [Organizational Leader]
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βWhy Host this Office Hour?
By attending this workshop, members will gain valuable insights and practical tools to navigate change within their organization.
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βRecommended Host
An influential leader who has experience facilitating workshops and understands how embrace change.
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βEvent Description
Change is the only constant in today's fast-paced world. This engaging session will delve into strategies for adapting to change gracefully, navigating uncertainty, and embracing new opportunities. [Organizational Leader] will share their personal experiences with change, offering practical tips for building resilience and staying ahead of the curve. Participants will gain further insights during the live Q&A portion where they can ask questions and get advice.
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βAgenda
Hereβs a detailed agenda that the Host will be using to guide the conversation.
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βRegistration Question
In your experience, what are the most common barriers to embracing change?
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βSize
Maximum 25 participantsOffice Hour 2: Unlocking the Power of Communication: A Workshop for Employees
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βWhy Host this Office Hour?
Empower employees with skills for effective communication, collaboration and career advancement.
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βRecommended Host
An executive who's experienced in communications strategies.
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βEvent Description
Effective communication is the cornerstone of the workplace. This skill-building workshop will dive into active listening, clear articulation, non-verbal cues, and giving constructive feedback. Participants will have the opportunity to work through scenarios in small groups and have a practice environment for positive and negative situations.
Spots are limited, secure yours today!
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βAgenda
See detailed agenda here.
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βRegistration Question
Which aspect of communication do you find most challenging in your current role? (i.e communicating with clarity, giving/receiving feedback, etc.)
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Maximum 25 participantsOffice Hour 3: Showcasing Your Work
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βWhy Host this Office Hour?
It's an opportunity for members to learn how to build a personal brand and showcase their work -- a crucial skill for career advancement.
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βRecommended Host
An Executive who understands personal branding and self-advocacy.
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βEvent Description
Making your work stand out is essential for career advancement. This panel discussion will feature professionals from business units sharing their strategies for self-advocacy, building a personal brand, and creating a lasting impact. Participants will learn how to effectively communicate their accomplishments, showcase their unique strengths, and build a network of supporters. Following the panel, there will be a networking session where participants can connect with panellists and other attendees to exchange ideas and build relationships.
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βAgenda
See detailed agenda here.
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βRegistration Question
What questions do you have for the host on building your personal brand?
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βSize
Maximum 30 participants.
β Recommended Networking Settings
Once participants have completed the Mentoring experience, we recommend participants be placed in a Networking experience. It's a way to continue engagement, build members' networks and develop new skills.
Recommended Conversation Starters
Here is a list of recommended questions for participants in your Career Development Networking.
What is your current role at the company?
What are you most passionate about in your work, and how do you see your role contributing to the bigger company strategy?
What is one skill that you're currently developing or hoping to develop, and how do you see it contributing to your professional growth?
From your perspective, what are the most significant challenges and opportunities facing our industry (or department/team)?
In what ways do you see our organization evolving in the coming years, and what role do you envision yourself playing in that evolution?
Frequency
We recommend participants meet once per month.
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Match Criteria
Profile Segment | Match Rule | Match Type |
Role | Equal level | Required |
Department | Outside of Department | Required |
Language | Based on member selection | Required |
Region | Based on member selection | Required |
Country | Based on member selection | Preferred |
Feedback Questions
These are the survey questions each participant will receive after they meet for their networking match.
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Q. How do you feel about your conversation?
A. Loved it; Liked it; Not sure; Room for improvement; We skipped this meeting
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Q. Was this match a valuable addition to your network?
A. Yes; No
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Q. What did you take away from your conversation? (Select all that apply)
Made a new connection that can help me professionally
Learned something that can help me in my role
Gained confidence in my networking skills
Found an opportunity for cross-team collaboration
Learned about career opportunities
Q. Do you have a story to share from your conversation?
A. Open Text
