👤 This article is for Hub & Tenant Admins.

This article guide Hub Admins in customizing the appearance and branding of their Hub to align with their organization, ensuring a consistent and recognizable experience for all members.

Your 10KC Hub's branding is a key part of the member experience. You can update various elements to reflect your organization's brand, including names, descriptions, colors, and logos. Some of these settings apply to a single Hub, while others apply to your entire 10KC Tenant (all Hubs within your community).

Hub-Specific Branding

These branding elements are unique to each individual Hub and can be configured within the Hub's settings.

✅ Hub Name

The Hub Name appears in all Hub communications and in the top left corner of the Hub.

Edit your Hub Name

Click Hub Settings in the left navigation menu.
Scroll to Hub Appearance > Hub Name.
Click Edit.
Type in your desired Hub Name.
Click Save changes.

⭐️ 10KC Best Practice Recommendations

The character limit for the Tenant Name is 50 characters.
Choose a name that is inclusive of all programs & groups in your hub
Choose a name that is familiar to your members.

✅ Hub Description

The Hub Description is a short paragraph that appears in the upper left corner of all Hub pages, sharing the high-level purpose of the Hub with your members.

Edit your Hub Description

Click Hub Settings in the left navigation menu.
Scroll to Hub Description.
Click Edit.
Make your edits to the description.
Click Save changes.

✅ Hub Cover Photo

The Hub Cover Photo is an image that appears in the top left corner of all pages within your Hub.

Edit your Hub Cover Photo

Prepare your Cover Photo in line with the specifications below.
Click Hub Settings in the left navigation menu.
Scroll to Hub Appearance > Cover Photo.
Click Edit to add a Cover Photo.
Add a photo: Drag and drop a photo into the upload box, or click Browse to find it stored on your computer.
Click Set as photo.

Specifications

WxH Ratio: 4:1
Minimum Dimensions: 660w pixels x 165h pixels
Minimum Height: 165 pixels
File Format: .jpeg, .pdf
Maximum Upload File Size: 5MB

✅ Hub Color

The Hub Color is the primary color of your Hub. It appears as the background behind the Hub Description in the upper left corner.

Edit your Hub Color

Click Hub Settings in the left navigation menu.
Scroll to Hub Appearance > Brand Color.
Click Edit.
Type in your Brand Color's HEX code (e.g., #FFFFFF).
Click Save changes.

Tenant-Wide Branding (Site-wide)

These branding elements apply universally across all of your 10KC Hubs within a single Tenant.

✅ Tenant Name

Your 10KC Tenant Name is the universal site name for all of your Hubs. It appears in all site communications and at the top of every page within 10KC.

Edit your Tenant Name

In the top right corner of the screen, click Admin.
In the left navigation panel, go to General Settings.
Scroll to Tenant name.
Click Edit.
Type in your Tenant Name.
Click Save.
Click Confirm to apply the changes.

⭐️ 10KC Best Practice Recommendations

The character limit for the Tenant Name is 50 characters.
Choose a name that is inclusive of all Hubs within your Community.
Choose a name that is familiar to your members.

✅ Tenant Logo

Your Tenant Logo (also known as the Site Logo) is a logo that is shared across all of your 10KC Hubs. It appears in the upper left corner of your Hub and in all 10KC-generated emails.

Edit your Tenant Logo

In the top right corner of the screen, click Admin.
In the left navigation menu, click General Settings.
Click Edit to add a logo.
Add your logo: Drag and drop a photo into the upload box, or click Browse to find it stored on your computer.
Click Set as photo.