👤 This article is for Hub or Tenant Administrators.
What is the Welcome Page?
The Welcome Page explains the intent of the 10KC community, what members can expect by participating and provides a set of resources to guide members in using the platform.
How and when is the Welcome Page shared?
The Welcome Page is the first page a new member sees after completing registration. Members can see the Welcome page at any time by navigating to 'Welcome' in the left navigation bar of the Hub. It's also shared with them via email/instant messaging (if your organization uses a 10KC instant messaging integration via Slack or MS Teams) when they claim their Profile.
What are the objectives of the Welcome Page?
Participants should be able to read the Welcome page and understand:
What the Program is
Why it matters
How and when they can participate
The benefits of participating
Self-guided resources that are available
Preview
Edit the Welcome Page
In the left navigation bar of your Hub, click Hub Settings > Edit Welcome Page
Add a Video URL (optional)
URL must be an embedded URL or code block
Video must be hosted in a location that's accessible by all members
⭐️ Your Hub comes pre-populated with 10KC's 'How it Works' video. Use this to share the 10KC 101
Consider creating a customized Welcome Page Video to personalize your message
You may also choose to upload a thumbnail to display
Edit the text by using the formatting options available on the screen
Select Update once complete
Check it out by visiting Welcome on the left navigation bar when you're done
Specifications
✅ HTML Formatting
✅ Emojis
✅ Bold Text
✅ Underlined Text
✅ Italicized Text
✅ Hyperlinks
✅ 3 Types of Pre-formatted Headings
🚫 Custom Text Colors
🚫 Custom Font
🚫 Images
10KC Best Practice Recommendations
Relate it back to your Program Objectives.
Make it compelling.
Make it clear.
Make it concise. Members will spend an average of 2 minutes on the Welcome Page.
Link to other relevant resources.
Frequently Asked Questions (FAQs)
Q: Can I disable the Welcome Page?
A: Yes. In the left navigation bar of your Hub, navigate to Hub Settings > Edit Welcome Page and toggle off Display Welcome Page