👤 This article is for Hub or Tenant Administrators.
What is the Introductions Schedule?
The Introductions Schedule is a series of automated events and notifications in 10KC. The Introductions Schedule determines when participants will get matched, get reminded about their match, and be prompted to submit feedback about their match, among other things.
Components of the Introductions Schedule
The Introductions Schedule is comprised of:
Introduction Send Date: the date the Introduction will be sent
Introduction Reminder Date: the date that 10KC will automatically remind participants of their Introduction
Introduction Feedback Date: the date that 10KC will automatically prompt participants to submit the Introductions Feedback Survey
Next Introduction Date: the next date that Introductions will go out
Matching Cut-Off Date: the date that 10KC will stop attempting to match opted-in participants
Introductions Frequency: the recurring cadence that Introductions are sent
Introductions Notification Schedule: dates or days that Administrators choose not to send Introductions notifications
Introductions Opt-In Clean Up: a feature that allows Administrators to remove disengaged participants from Introductions
Edit Introductions Schedule
To learn more about the Introductions Schedule, check out the About: Introductions Schedule Article.
In the left navigation menu of your Hub, select Introductions > Schedule
Enable Introductions (if disabled) by clicking Turn on
Select the Introductions send date
Apply changes to This and all future cycles
Review or Edit the Introductions Reminder date
⭐️ 10KC recommends having the Reminder go out halfway through the cycle
Review or Edit the Introductions Feedback date
Review or edit the Next Cycle Start date based on when the next Introductions should go out
By default, this date will automatically appear based on the Introductions frequency confirmed
Confirm the Matching cut-off date
Confirm the Introductions frequency
Configure the Introductions notification schedule
Enable or disable the Introductions Opt-out period and select period (if applicable)
Your changes will automatically save